Customer Support

McDonald’s Customer Support.

If you need to contact McDonald’s customer support, you can reach them through the following methods:

McDonalds Toll-Free Number.

  • Phone: 1-800-244-6227
  • Availability: 7 days a week, from 7:00 a.m. to 7:00 p.m. CST

McDonalds Mailing Address.

  • Address: McDonald’s Corporation
    2111 McDonald’s Dr.
    Oak Brook, IL 60523

General Inquiries for McDonalds and the McDVoice Survey.

For questions about marketing, games, promotions, or other topics, visit the General Inquiry Form on the McDonald’s website.

When using the form, select the appropriate category for your inquiry, such as:

  • Menu Items & Nutrition
  • Marketing, Games & Promotions
  • Social Responsibility & Contributions
  • Other Topics

Enter your comments and submit the form to receive a response from McDonald’s customer service.